1111d Privacy Policy
Your personal information is completely safe with us. Read this policy to learn how we collect, use, and protect your data.
This privacy policy has been reviewed most recently and applies to all services on the 1111d platform.
Introduction & Scope
1111d is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how 1111d collects your personal information, what it is used for, who it may be shared with, and what measures are taken to keep your data secure.
This policy applies to all users who access our services through the 1111d website, mobile version, or any other digital channel. By using our platform, you are considered to have agreed to the terms described in this policy.
We reserve the right to update or change this policy at any time. For significant changes, we will notify you via the platform or by email. Continued use of the platform after any changes means you have accepted the updated policy.
Information We Collect
1111d only collects information that is essential for providing our services. We do not collect any extra or unnecessary data.
2.1 Registration & Account Information
When you create an account, we collect the following information:
- Full name (legal name)
- Date of birth (for age verification — only those aged 21 or above may open an account)
- Email address
- Mobile number
- Preferred currency (Bangladeshi Taka, ৳)
2.2 Identity Verification (KYC) Information
To ensure secure transactions and prevent fraudulent activity, you may be required to go through our identity verification process. In this case we may collect:
- Copy of national ID card, passport, or driving license
- Proof of current address (utility bill or bank statement)
- Proof of payment method ownership (such as confirmation of bKash or Nagad number)
2.3 Financial Transaction Information
We collect your payment method details to process deposits and withdrawals. 1111d handles transactions via bKash, Nagad, Rocket, and bank transfer. Transaction history and account balance information is also recorded.
2.4 Technical & Usage Information
When you use our platform, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Time and duration of visits to our pages
- Links clicked and sections viewed
- Cookie and local storage data
Purpose of Data Use
1111d uses collected information only for specific and legitimate purposes. Your data is not used for any other purpose without your consent.
Security & Verification
Confirming your identity, preventing fraudulent activity, and maintaining account security.
Financial Transactions
Processing deposits and withdrawals, maintaining transaction records, and resolving financial disputes.
Customer Support
Resolving your issues, answering questions, and providing assistance via 24/7 live chat and email.
Service Improvement
Improving platform usability, adding new games and features, and resolving technical issues.
3.1 Promotional Communications
If you agree to receive our promotional emails or notifications, we may contact you about bonus offers, new games, and special benefits. You may withdraw this consent at any time.
3.2 Responsible Gaming Monitoring
We monitor your gaming behavior to ensure responsible gaming. If unusual usage patterns are identified, we may take steps to protect you or contact you directly.
Data Sharing & Disclosure
1111d never sells your personal information to third parties. However, data may be shared in the following limited circumstances:
4.1 With Service Providers
We work with trusted third parties for payment processing (bKash, Nagad, Rocket, bank transfer), technical services, and customer support. These partners are given only the information necessary to provide their specific services and may not use your data for any other purpose.
4.2 Legal Obligations
As part of a court order, government regulation, or other valid legal process, we may be required to provide relevant information to the appropriate authorities. In such cases, we will only provide information that is strictly necessary to fulfill the legal requirement.
4.3 Anti-Money Laundering Measures
To comply with internationally recognized anti-money laundering (AML) and know-your-customer (KYC) guidelines, we may need to share certain transaction information with relevant financial intermediaries.
4.4 Business Restructuring
In the event of a merger, acquisition, or business restructuring, your information may be transferred to the new entity. In such cases, equivalent protections under this privacy policy will be ensured.
Cookies & Tracking Technologies
1111d uses cookies and similar technologies to enhance platform functionality and improve the user experience.
5.1 Essential Cookies
These cookies are necessary for the basic operation of the platform. They are used to maintain login sessions, store security tokens, and remember basic settings. These cookies cannot be disabled.
5.2 Functional Cookies
These cookies are used to remember your language preferences, display settings, and other personalization data. They make your experience more convenient.
5.3 Analytics Cookies
These cookies are used to understand how well the platform is performing and to analyze user behavior. This information is fully anonymized and used to improve our services.
You can control or disable most cookies by changing your browser settings. However, disabling some cookies may limit the functionality of the platform.
Data Security Measures
1111d applies industry-standard security practices to keep your information safe. Our security framework operates on the following levels:
- SSL Encryption: All data transmitted between your browser and our servers is protected via SSL/TLS encryption.
- Data Encryption: Sensitive data stored on servers (passwords, payment information) is stored using strong encryption algorithms.
- Firewall & Intrusion Detection: Advanced firewalls and real-time threat detection systems are active to prevent unauthorized access.
- Access Control: Only authorized staff may access user data, and only on a need-to-know basis.
- Security Audits: Regular internal and external security audits are conducted.
- Data Backup: Data protection is ensured through secure, encrypted backups.
While we use the highest level of technical protection, transmitting data over the internet is not entirely risk-free. We ask that you keep your login credentials secure and never share them with anyone.
Your Rights & Preferences
As a 1111d user, you have the following rights over your own information:
7.1 Right to Access
You have the right to know what information we hold about you. Contact our support team and we can provide you with a complete list of your data.
7.2 Right to Correction
If any information we hold about you is incorrect or incomplete, you may request that it be corrected. We will make the necessary corrections within a reasonable time.
7.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, some data may be required to be retained for a specified period due to legal obligations, ongoing dispute resolution, or fraud prevention needs.
7.4 Right to Opt Out of Promotional Communications
You may stop receiving promotional emails or notifications at any time. To do so, click the "Unsubscribe" link in the email or contact our support team.
7.5 Account Closure Request
If you wish to stop using our platform and close your account, please contact our support team. Some information may be retained after account closure as required by law.
Data Retention Period
1111d retains your information only for as long as necessary. Retention periods are determined based on the type of data and the purpose for which it was collected:
- Account Information: For as long as the account is active, and for a defined period after closure in line with legal obligations.
- Transaction Records: Financial records are retained for the period specified under applicable legal provisions.
- KYC Documents: Identity verification documents are retained as required by law.
- Technical Logs: Technical logs are retained for a limited period for security and troubleshooting purposes.
- Marketing Preferences: If you opt out of promotional communications, a record of that preference is kept to ensure you are not contacted again in the future.
Once the specified retention period has ended, data is securely deleted or anonymized so that no personal identity can be linked to it.
Minor Protection
1111d strictly ensures that our platform is for adults only. Our services are available only to those aged 21 or above.
We do not intentionally collect information from anyone under the age of 21. Through the age verification process at registration, we confirm that the person requesting an account is an adult.
If we learn that a minor's information has entered our system, we will immediately close that account and delete all associated data.
Policy Changes & Updates
1111d reserves the right to update this privacy policy as needed. Reasons for policy changes may include:
- Addition of new services or features
- Changes in laws or regulations
- Improvements to industry standards in data protection
- Improvements based on user feedback or suggestions
For significant changes, we will send a notification to your registered email address and display a clear notice on the platform. We recommend that you review this policy regularly.
Have a question about privacy?
Our support team is always ready to help with any questions or concerns about your data protection. Contact us via 24/7 live chat or email.
Email: [email protected]
Contact Us via Live Chat